Warranty Period: Lifetime (Limited Warranty) with warranty registration only 1 Year exchange on defective product(s) with on same item(s) only. (Scratched barrel, melted or damaged power cord, discolored plastic or broken heating element, etc.) Exchanges will not be made to customer until receiving Defective product(s).
GINALLI DOES NOT HONOR CURLING AND FLAT IRONS THAT ARE DAMAGED. AS AN EXAMPLE:
BROKEN CURLING IRONS. YOU CAN TELL IF THE CURLING IRON IS BROKEN BECAUSE WHEN YOU TWIST
THE HANDLE FROM THE CORD, GRAINS OF TINY SAND WILL FALL INTO YOUR HAND.
GINALLI DOES NOT ACCEPT CURLING IRONS OR FLAT IRONS THAT ARE BROKEN INTO TWO PARTS!
WHEN EXCHANGING A CURLING OR FLAT IRON, CUSTOMER MUST HAVE THE FOLLOWING TO HONOR THE ONE WARRANTY:
COPY OF THE RECEIPT FOR COMPANY'S RECORD CUSTOMER INFORMATION SUCH AS NAME/ADDRESS/PHONE NUMBER WITH
THE EXCHANGING ITEM. THE PRODUCT MUST BE IN ORIGNAL PACKAGE. COPY OF WARRANTY DOCUMENT FILLED AND SINGED.