In order to exchange your damaged items please send us the following:
1. The damaged iron in its original box.
2. Completed warranty card.
3. Copy of the original receipt.
4. $40.00 co-pay for Replacement / Shipping and Handling (cash or check made out to ‘Encore Ginal Inc.’).
* The co-pay may vary for promotional products
* No products will be replaced without this payment attached.
* For International, please send $50.00.
* Note: if you can’t provide a copy of your receipt an additional $20 will be due on top of the replacement/shipping and handling fee.
Please send the above to:
Ginalli Milano – 30081 Comercio, Rancho Santa Margarita, CA 92688